Frequently asked questions
๐How long does shipping take?
๐How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
๐Is free shipping available?
๐Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
๐How can I get a tracking number for my order?
๐How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
๐How do I process a return or exchange?
๐How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.